Lowongan Kerja Freeancer IT Support Engineer di KalTech Indonesia

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4 tahun ago

Title: Lowongan Kerja Freeancer IT Support Engineer di KalTech Indonesia
Updated: Minggu, 07 February 2021
Posted by: Infokerja.net
Summary: Lowongan Kerja Freeancer IT Support Engineer Lulusan Sarjana
Empoyment Type: Part Time
Location: Seluruh Indonesia

Deskripsi Perusahaan:

KalTech Indonesia established in Bekasi in 2018 as an IT services company, KalTech expanded across the reqions in Indonesia. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and telecommunicaiton (AVAYA), installation and servicing. KalTech enjoys a strong regional presence, serving a diverse range of clients and providing cross-border international ICT services. We are partnering with top global IT empowering services, Hemmersbach, Excis Ltd., H-Tech Supports Limited (HTS), HCL, and DXC Technology (Service-Now). We started getting assignments with international requirements of our clients spread all over the world and built up a national network with corporate companies in Indonesia. Our network continues to grow – expanding footprint across the region.

Posisi: Freeancer IT Support Engineer
Lokasi: Seluruh Indonesia
Batas Melamar: 06 April 2021

Kualifikasi:

Candidate must possess at least a Bachelor’s Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, etc.
Required skill(s): Microsoft Windows 10, Micorsoft Office 365 (Outlook, Teams), SCCM, Bitlocker-TPM, and other authorized desktop applications.
Understand Android and iOS mobile applications
Required language(s): English, Bahasa Indonesia
At least 2 year(s) of working experience in the related field is required for this position.
Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer – Software or equivalent.
Project experiences 1-2 years.
Full-Time position(s) available.
Able to work in a team and independently as well.
Good communication skills.

Deskripsi Pekerjaan:

Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates (Service Now) for all reported incidents.
Install, upgrade, support and troubleshooting Windows 10, Micorsoft Office 365, SCCM, Bitlocker-TPM, Cisco Jabber, other authorized desktop application.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned